I'm trying to import either OSM (from XYZ tiles) or a WMS as a basemap. While my shapefiles map just fine, neither the OSM nor the WMS basemap appears in the window despite appearing in the legend. They do not show up even at scale 1:250000 or by clicking on Zoom to layer
.
These are some of the fixes I have tried, but none have worked:
- Changing project CRS (
ESPG:4326
) to OSM CRS (ESPG:3867
) and vice-versa - Setting layer scale visibility
- Resetting network cache
- Manually connecting OSM with a link under XYZ tiles
- Creating a new user profile
I am using QGIS version 3.4, although I cannot check the exact version information as I am faced with an error message "unable to get current version information from server". I'm not sure if this is relevant to my problem.