I have a QGIS project with two ArcGIS Image Server layers that contain orthophotos (from 2018 and 2021 respectively). The project has a print layout that is controlled by an Atlas. When I turn on the 2018 orthophotos and export the Atlas as images, the images export correctly. When I turn off the 2018 orthophotos and turn on the 2021 orthophotos, the tiles that are saved when I export the Atlas as images are empty.
After closely inspecting the [Layer Properties][Information] tab for both layers, the only difference I see is that the 2018 [layers][defaultVisibility] tag is true for the 2018 orthophotos and false for the one from 2021.
Has anyone experienced an issue where exporting an Atlas as images results in blank tiles, and if so, were you able to correct this?
Is it possible that the [defaultVisibility] tag on the webserver is affecting the export, and if so, is there any way I can override this from my end if the ArcGIS server instance is not mine?