I'm very much a GIS novice but have been maintained an interactive tool on arcGIS for several years and am only now experiencing a problem with it. We are collect and update data on an Excel spreadsheet. Up to this point, when we want to make an update on arcGIS, we download the spreadsheet as .xls and use myGeoData.cloud to convert to .shp before uploading the new data.
When trying to make an upload now, I receive an error message that there is no location data in the dataset. We have City, State, Country data on all data points and have never had trouble converting to .shp before. I suppose I could geocode the whole set and get lat/long for everything but am not sure why this conversion process that I've done several times before is no longer working. Any ideas?