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I am using a mapserver Export API to get historic satilite imagery. I have confimed that it does work with other dates. On the export page i get this: enter image description here

Blank image with a green box in the middle. I know that it is not the most recent version. Is there any way of getting rid of this green box? I have no idea what version of arcGIS this is running.

Note: I am not the admin of this site, I don't have any control of the data. How do I get rid of it?

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