6

It seems like everyday I go to publish a service or connect to my SDE I get messages that I can't connect. It is particularly annoying when trying to publish a service to ArcServer. The connections are made, but for some reason they are timing out or becoming temporarily disconnected for whatever reason (Red X over the connection icons).

The fix is simple: As soon as I open Catalog and then double click on the connection, it re establishes connection and then I can do what I need in ArcMap. However, ideally I would like to stop this behavior.

Any ideas why this is happening? Can't find much in the help and it has been mentioned by several users in my organization.

  • Which version(s) of ArcGIS for Server and Desktop are you using? – PolyGeo Aug 30 '13 at 22:00
  • 10.1 on both server and desktop. – Craig Sep 3 '13 at 12:17
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The default behavior is to let connections remain active, so the real issue is likely the feature in your environment which closes open TCP/IP sessions:

  • Firewall configuration
  • Antivirus applications
  • Network switch configuration
  • Nightly database restarts
  • Nightly application server restarts
  • TCP-Keepalive timeout configuration
  • "Sleep" mode on servers

Your organizational IT staff would have a better idea of what the most likely cause is, and what the associated costs might be to make changes.

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