I am trying to publish a map service containing a cached raster layer on our ArcGIS Server Enterpise 10.1. I analyze the map service before publishing and no error.
The error I get when publishing is:
The service has been published successfully. The cache for the service has been enabled but the cache generation failed."
See attached image
the GIS Server and the folder are on the same machine, with Windows OS.
we're talking about a virtual machine in the cloud.
- the raster layer is created from a mosaic raster in .tif format (size= 1,5 GB).
- I use ArcGIS Desktop 10.1
- I am trying to create a 5 scale cache.
PS: Found the error on esri forum, but it's for ArcGIS Online servers: http://forums.arcgis.com/threads/60488-Error-Publishing-a-Map-Service-for-ArcMap-to-ArcGIS-Online
Thank you in advance for your help.