We have built our own instance of CartoDB on our servers, setup production environtment successfully. We can upload shape files, table and map view works great.
When we trying to create visualization with two different data and publish, CartoDB generates a short url. But when we try to access the visualization (sharing) through that short url none of the layer gets displayed on map. The basemap loads fine, but the layers don't appear.
I could see the following error message on console.
Failed to load resource: the server responded with a status of 404 (Not Found) http://cartodb.com/noneuser.html
I really don't know what's wrong, could someone can help me on this? Thanks in advance.