This error is actually documented on the [Error: 000824][1] page. The solution is to > Add the following code snippet to check-out the extension containing > the tool before calling the tool for use: > > import arcpy > … > arcpy.CheckOutExtension("[Extension name]") The extension names are documented in the [`arcpy.CheckOutExtension`][2] help. For Network Analyst use: arcpy.CheckOutExtension("Network") [1]: https://support.esri.com/en/technical-article/000013100 [2]: https://desktop.arcgis.com/en/arcmap/latest/analyze/arcpy-functions/checkoutextension.htm