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Check the Map/Scene Properties > Extent and Clip layers options. Could be that the points are being hidden by one or both of these settings in Pro. For AGOL, i'm pretty sure you are limited to 2000 points only. See:


If you are trying to create a 2.5D digital terrain model (a height field) from a point cloud then there might be two possible problems. Multiple points in the cloud at the same location don't add any information to the data, so are dropped. Multiple points with the same XY location but different Z location (height) are inconsistent with the idea of a planar ...

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