I recently intalled ArcGIS10.3.1 on my Win10. Initially I was able to use it to do everything before now. Now it comes up with a "crash" window each time I want to add a base-map, open raster data. the report window also doesn't come up anymore. This is why I want to completly uninstall and then reinstall.
However, I am still able to open Vector data but it loads without basemap.
what I have done: 1. Deauthorised and run repair installation. 2. used Uninstall utility on esri site but couldn't remove any ver above ArcGIS10.0