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I am attempting to install HAZUS-MH MR4 (v1.4) on a Windows XP SP3 computer with ArcGIS 9.3 SP1 installed. The installation seems to be running fine up until it attempts to start services. Then it displays this error message:

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I realize it's a bit of a long shot, but has anyone else installed HAZUS, recieved this error and found a successful solution for it? I've pretty much exhausted the solutions on the FEMA site, and am hoping someone may have a pointer in the right direction.

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  • BTW - MR-5 is out, we have been having a ton of issues getting HAZUS to work on Win7 64bit and Citrix on 2008R2 OS. MR-5 does not change that -
    – ved
    Commented Jan 24, 2011 at 15:50

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Has your password expired and been changed (domain) lately? Similar incident with other software for me. I had to go to the sqlserver service and change the logon credentials.

Otherwise do you have a pre-existing mssql installation? And can you access the instance in the server management studio successfully?

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  • I'm installing this for another user, which I think is leading to some of the problems. I'll take a look at the logon credentials, that's probably a good place to start.
    – Zachary
    Commented Dec 20, 2010 at 13:33
  • I finally got this to work by deleting all of the old HAZUS program files, uninstalling SQL Server, then deleting all of the SQL server folders under Program Files. Not a login issue, but definitly a SQL Server issue.
    – Zachary
    Commented Dec 22, 2010 at 21:44

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