I am setting up a new site in Geocortex Essentials manager. I'm adding ArcGIS server map services which are published on the same server. I can add the connection and the map services to the site but they do not display on the map screen. Both manager and map services are being accessed via HTTPS. I tried testing using https://sampleserver6.arcgisonline.com/arcgis/rest/services as suggested in another thread but again I can't see the map display. Any help would be great!
Some servers cannot run the viewer properly due to restrictions on what scripts may run or what protocol is used by the map services you're trying to see. The F12 developer tools should show you if any errors have been raised by the browser.
We often recommend using a workstation browser to access the Manager application rather than using it from the server - if you copy the URL to Essentials Manager and launch it from your local workstations' browser, do you see the map preview properly?
Which version of Geocortex are you using? I know of an issue with the TIFF renderer, where they forgot to include it in the deployment package., The symptoms would be : adding ArcGIS map services works OK but you can't see them.
Try pressing F12 in Chrome browser and analyse the network throughput, see if any links fail to load.
A few things to check, on a general basis, not knowing anything about your setup:
Are the folders in the layer list set to visible?
If you use Layer Themes, are the map layers added to the correct layer theme?
Are the permissions to view the site/map layer in question set?
- Also, are the AGS services secured or not?