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There is a specific zoom-in point at which all of the layers in data view stop drawing and only the basemap is visible. This includes geodatabase feature classes, shapefiles, raster images, everything but the basemap disappears. The specific zoom-in point is 1:846. At 1:847, everything displays properly. At 1:846 (or larger) scale, everything disappears but the basemap. This has been ongoing for a couple years and we've worked around it but it is a problem for us because we create detailed barn and building layouts for farms, and sometimes the farms are quite small and call for a large scale to show the detail.

It is happening to multiple users and we are all using ArcMap 10.6.1

Any ideas on how we can fix it?

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  • 1
    Can you include the exact version you are using?
    – MrXsquared
    Commented Jan 21, 2020 at 17:27
  • Is it happening for multiple users, or just you?
    – Bjorn
    Commented Jan 21, 2020 at 17:39
  • Are you using version 9.0 or earlier? If so, take a look at this page support.esri.com/en/technical-article/000007618
    – jdavid05
    Commented Jan 21, 2020 at 18:27
  • 1
    It is happening to multiple users and we are all using ArcMap 10.6.1.
    – Leigh
    Commented Jan 21, 2020 at 18:32
  • runc "Check Geometry" on the feature class that's disappearing. check the resulting table for issues and run "repair Geometry" as needed. backup or run on a test dataset, though
    – Zipper1365
    Commented Jan 21, 2020 at 19:43

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