I try to check the availibility of my licenses in the ArcGIS Administrator, but it shows this message:

does not have a valid license manger please enter a valid license manager server

Despite the fact that the licenses server is running!

I have ArcGIS 10.3 with advanced concurrent license and both the license server and the ArcGIS installed on the same machine and the fire wall is turned off.

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  • 2
    I think this one is better worked through with your local Esri support.
    – PolyGeo
    May 9, 2015 at 11:54
  • Thanks PolyGeo, they failed to solve it and they have escalated it to ESRI and its taking long time with them!. May 9, 2015 at 12:20
  • Any help on this i am getting same issue.
    – user82092
    Sep 6, 2016 at 15:20

2 Answers 2


Try one or several of the following:

  • If your license server is running on your local machine replace the name of your machine with localhost (27004@localhost)
  • Make sure your license is actually running on port 27004. We have it running on port 27000
  • Check your firewall settings. If they block your license server port this might also be the reason.
  • 1
    Many thanks ragnvald, I have tried this 27004@locahost and also 27004@machine name , but it didn't work with me. May 9, 2015 at 12:29

I run the license server right on my local host and was getting this error on 10.2.2. The only way I got around it was by replacing my hostname with the IP address.

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